Email Messaging

The Dream Keeper

Langston Hughes

Bring me all of your dreams, 

You dreamers. 

Bring me all of your 

Heart melodies

That I may wrap them 

In a blue cloud-cloth

Away from the too rough fingers

Of the world.

 

Key Lines

Email Messaging

  • Email list sizes increased by 3% in 2024, after 6% and 4% growth in the previous two years.
  • Email revenue declined by 11% on average, while the share of all online revenue directly sourced to email was 11%.
  • For every 1,000 fundraising messages sent, nonprofits raised $58. This marks a 10% decrease from 2023.
  • The average click-through rate for fundraising messages was 0.48%, unchanged from the previous year. The average page completion rate was 12%, a 13% decline.
  • Nonprofits sent an average of 62 email messages per subscriber in 2024. There was a 9% increase in volume from the previous year, led by a 14% increase in Engagement messaging.
  • Nonprofits raised an average of $2.63 in email-sourced revenue per subscriber in 2024.
  • Email messaging generated an average of 0.13 actions per subscriber over the course of the year. 

Read every line of our analysis in the PDF. Or peruse all charts below.

List Growth
Ratio of new joins to start of year email list size
Email actions per subscriber
Email revenue per subscriber
Bounces and Unsubscribes
Unsubscribe rate by month
Messages per subscriber per month
Messages per year per subscriber
Email messages per month per subscriber
Change in email messages per year
Change in email revenue
Share of online revenue from email
Email revenue per 1,000 fundraising emails sent
Change in email rev per 1,000 fundraising emails sent
Email messaging rates
Post action donation conversion rate
Membership and fundraising message rates
Change in fundraising response rate
Email messaging rates by type and sector
Total churn

List Growth

List Growth

Ratio of new joins to start of year email list size

Ratio of new joins to start of year email list size

Email actions per subscriber

Email actions per subscriber

Email revenue per subscriber

Email revenue per subscriber

Bounces and Unsubscribes

Bounces and Unsubscribes

Unsubscribe rate by month

Unsubscribe rate by month

Messages per subscriber per month

Messages per subscriber per month

Messages per year per subscriber

Messages per year per subscriber

Email messages per month per subscriber

Email messages per month per subscriber

Change in email messages per year

Change in email messages per year 2023 to 2024

Change in email revenue

Change in email revenue 2023 to 2024

Share of online revenue from email

Share of online revenue from email

Email revenue per 1,000 fundraising emails sent

Email revenue per 1000 fundraising emails sent

Change in email rev per 1,000 fundraising emails sent

Change in email revenue per 1000 fundraising emails sent 2023 to 2024

Email messaging rates

Email messaging rates

Post action donation conversion rate

Post action donation conversion rate

Membership and fundraising message rates

Membership and fundraising message rates only groups who send membership messages

Change in fundraising response rate

Change in fundraising response rate 2023 to 2024

Email messaging rates by type and sector

Email messaging rates by type and sector

Total churn

Total churn

Download the full Benchmarks Study

Read the PDF for every line of analysis, all charts, and a few surprises.